Dispensing & Repeat Dispensing

We dispense both NHS and private prescriptions. We will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a number of suppliers to enable us to fill all prescriptions promptly where possible.

We can also dispense NHS repeat dispensing prescriptions issued by your doctor. Repeat dispensing prescriptions allows you to have your medicines dispensed in several episodes direct from us at City Pharmacy rather than going back to your GP each time. For more information read our next section below.


Electronic repeat dispensing

Two-thirds of prescriptions issued are repeat prescriptions which accounts for about 80% of NHS medicine costs.

If you or someone you care for uses the same medicines regularly, you may be able to benefit from electronic repeat prescriptions. This means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.

Step One

Talk to your GP or the person who prescribes your medicines and ask them if you can use electronic repeat prescriptions. Your prescriber will usually be your doctor or practice nurse.

If your prescriber thinks that you could use electronic repeat prescriptions for your regular medicines, they will ask you for permission to share information about your treatment with your pharmacist. This will help your pharmacist to give your prescriber feedback about your treatment and provide you with useful advice.

Your GP or prescriber will then authorise a number of electronic repeat prescriptions. This will be based on your circumstances and clinical need. These electronic repeat prescriptions will then be supplied to you by your pharmacy at regular intervals.

Step Two

Collect your first electronic repeat prescription from the pharmacy or ask us to deliver it for free.

Step Three

When you need more medicines, just let us know. Before we dispense the next issue of your prescription please let us know the following:

  • have you seen any health professionals (GP, nurse or hospital doctor), since your last repeat prescription was supplied?
  • have you recently started taking any new medicines – either on prescription or that you have bought over the counter?
  • have you been having any problems with your medication or experiencing any side effects?
  • are there any items on your repeat prescription that you don’t need this month?

If you don’t need all of the medicines on your prescription, let the us know, so we only give you what you need.  This will help to reduce waste and save the NHS money.

Step 4

After supplying your last electronic repeat prescription you will need to contact your GP. They may want to review your medication before authorising another set of repeat prescriptions.

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