Returns Policy

With regards to all orders placed on our website you have the legal right to cancel your order within 14 days from the date of receipt of the merchandise if you send us a notice of cancellation in writing to Returns Dept, City Pharmacy, 50 Lincoln Road, Peterborough, PE1 2RY and return the merchandise to us in their original, unopened and unused condition.

An authorisation returns code is required before sending back any returns which can be obtained by contacting us using our contact form on the contact page. If an item is returned without the returns authorisation code then we will return the item back to you and you may liable for the delivery cost. Please note that if the item has been dispatched then a £6 handling fee will apply.